This year's Governor's Ball Music Festival is canceled. But when Tala Cohen tries to get a refund, the organizers say it's too late—she can only get a $330 credit. What gives?

Q: I had purchased tickets to the Governor's Ball Music Festival in New York, which cost me $330. I received an email on March 26 that it was canceled due to the COVID-19 virus. In the email, it said to click a link for refun…